A countdown starts. It sends on its own.
If the moment passes, slide “I’m safe” and nothing happens. If you can’t, ELA sends.
“Send help now” sends at once.
What happens when you hold.
You don’t type anything, call anyone, or explain.
We take it from here.
- A vetted law firm is notified.Engaged the moment it accepts. If it can’t act, ELA is already finding another.
- Your consulate is informed.Your consulate’s emergency desk gets the case brief.
- Your family gets a private live link.Live location, each milestone, the acting lawyer’s name. Sent only to the people you chose.
- A human team tracks the case.Real people, on chat and voice. Type, or send a voice note.
Example timeline. Timings vary by case.
Phone locked, dead, or taken: it still runs.
Once the hold commits, the response runs on ELA’s servers, not on your phone. Your case brief and profile are already with the response team.
Your family sees where you are, and who is acting for you.
They don’t need the app. The link opens in a browser: a live map pin, and each milestone as it happens.
Your Apple Watch holds too.
The same three seconds, from your wrist, with your phone in a bag or on a desk. The case shows there too.
“Your lawyer has made contact.”
ELA Ops sends that message in the app’s case thread, the same thread you can type in or send a voice note to.
From the hold to your lawyer’s first contact, the case never waits on your phone.
Example timeline. Timings vary by case.
